FAQ
Shipping & returns
Do you offer free shipping to my country?
We offer free shipping throughout the EU on orders over €69. Delivery takes 2-6 business days to all EU countries. For orders under €69, standard shipping rates apply. We currently ship to all European Union member states.
How much is shipping?
Shipping costs are €4,95 throughout Europe and FREE for orders above €69.
What if I want to return a product?
We're confident our products will help improve your life, but if you're not completely satisfied, you can return it within 30 days of purchase - no questions asked. Simply contact our customer service team to arrange your return and full refund.
How long does shipping take?
Packages are deliverd from our central warehouse throughout Europe within 2-6 days, depending on your exact location.
Can I track my package?
Upon shipping the tracking code will be provided to your email, keep an eye out!
Product FAQ's
1. How quickly will I see results with 1BOARD?
Most users notice improved balance and muscle activation within the first week of use. Significant pain reduction and increased stability typically occur within 2-4 weeks of consistent daily training. Some users report feeling stronger after their very first session, as 1BOARD activates muscles you've never felt before.
2. Is 1BOARD safe for my specific condition?
1BOARD is designed to help with a wide range of foot and ankle conditions including plantar fasciitis, ankle instability, chronic sprains, and balance problems. However, if you have acute injuries, recent surgery, or severe medical conditions, we recommend consulting your healthcare provider before starting any new exercise program.
3. How is 1BOARD different from regular balance boards?
Unlike basic balance boards that move as one piece, 1BOARD features a patented dual-panel system where your heel and forefoot can move independently. This targets specific muscle groups that single-piece boards can't reach. The adjustable velcro system also lets you customize difficulty levels as you progress.
4. What's included with my 1BOARD purchase?
Your 1BOARD package includes the premium birch wood training device, adjustable velcro balance bar, comprehensive exercise guide with beginner to advanced programs, and a protective carry bag for easy transport and storage.
5. Do you offer free shipping to my country?
We offer free shipping throughout the EU on orders over €69. Delivery takes 2-6 business days to all EU countries. For orders under €69, standard shipping rates apply. We currently ship to all European Union member states.
6. What if 1BOARD doesn't work for me?
We're confident 1BOARD will help improve your foot and ankle health, but if you're not completely satisfied, you can return it within 30 days of purchase - no questions asked. Simply contact our customer service team to arrange your return and full refund.
7. Can I use 1BOARD if I have limited mobility or balance issues?
Absolutely. 1BOARD is designed to accommodate all fitness levels. Start with seated exercises or use wall support until you build confidence. The progressive program guides you safely from basic movements to advanced training at your own pace.
Important: We do not provide medical advice. Always consult your doctor or healthcare provider if you have concerns about your specific condition or mobility limitations before starting any new exercise program.
8. How long should I train with 1BOARD each day?
Start with just 2-3 minutes daily and gradually increase to 5-10 minutes as your strength improves. The key is consistency rather than duration. Many users find it easy to incorporate into their daily routine - while watching TV, during coffee breaks, or as part of their morning routine.